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Account and support

Refer and earn

Invite friends for $20 credit each up to five, or take 15% of deposits as cash.

2 min read Reviewed 24 Aug 2026

Two programs, at /client/referrals/. You are on one of them, and choosing is a one-time decision.

Invite a friend

  • $20.00 in hosting credit per person you refer
  • Paid once their cleared deposits reach $5.00
  • Capped at 5 people, so $100.00 in total
  • Paid as account credit, not cash

Affiliate

  • 15% of every deposit your referred clients make, for the life of the account
  • Payable as cash, with a $50.00 minimum per payout request
  • Or convert to hosting credit at any time, with no minimum

Choosing

You cannot be on both, and you cannot join the second and keep what the first paid: that would be one signup paid for twice. Pick the one that suits you. If you genuinely need to move, open a ticket. Moving is forward-looking and does not touch anything already earned.

How attribution works

Share your link, /r/<your-code>/. A click is remembered for 90 days, and a signup inside that window is attributed to you.

  • A referred client belongs to exactly one referrer, permanently.
  • The terms are frozen at signup. If the bonus changes later, existing referrals keep the terms they were created under.
  • Referring yourself does not work, and signups from the same address as the referrer are rejected.

What counts as a deposit

Money that actually arrived: a paid invoice. Promotional credit, goodwill adjustments and bonuses are not deposits and do not unlock a payout.

Commission is a share of the invoice total, not of the credit posted, because a single payment can post several credit rows and only the first is money.

Balances

Your dashboard shows three numbers, and they are not the same:

Number Meaning
Lifetime earned Everything ever accrued. Never goes down
Balance What is left after conversions and paid-out cash
Available Balance minus payouts already requested

Available is lower than balance while a payout is in the queue, so the same money cannot be requested as cash and spent as credit at the same time.

If a referred deposit is later refunded, the commission on it is reversed. The original entry stays in the history, because it happened.

Still stuck

Chat with us from the portal.

Ask the assistant from the Chat bar. During business hours you can ask for a person and a human joins live.