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Billing

Saved cards and auto-recharge

A working default card is charged as credit runs low. You cannot remove the last working method.

Add a card from Billing. The default card is what auto-recharge uses when
the remaining credit would not cover the current burn.

A working saved card silences the low-credit warning emails: the falling
balance is the trigger that charges the card, not a problem you have to act
on. You get the payment receipt when the charge succeeds. Warnings resume
only after a charge fails.

You cannot remove the last working payment method. A failed card is not
cover, so it does not unlock removing the working one. Removing the default
promotes another active method if one exists.

Still stuck

Chat with us from the portal.

Ask the assistant, or tap Chat with a person. During business hours a human joins live.