Acceptable Use Policy

Last updated: July 26, 2026

This Acceptable Use Policy ("AUP") applies to all services provided by LayerOne, LLC ("LayerOne", "we", "us", or "our"), including VPS instances, IP addresses, bandwidth, and related infrastructure (the "Services"). It is incorporated into our Terms of Service. Violations may result in warning, traffic filtering, suspension, or termination without refund.

1. Scope and enforcement

You are responsible for all activity originating from your account and VPS, whether or not you authorized it. We may investigate suspected violations, cooperate with law enforcement, and take action to protect the network and other customers.

Enforcement is generally progressive (notice, suspension, termination), but we may act immediately for severe abuse, illegal activity, or imminent harm to the platform.

2. Lawful use

You must comply with all applicable local, state, federal, and international laws. You may not use the Services to facilitate illegal activity, evade law enforcement, or violate export control or sanctions rules.

Content and workloads must be lawful in the jurisdictions where they are hosted and accessed. You are responsible for licenses, registrations, and compliance for software and content you operate.

3. Network abuse

The following network activities are prohibited:

• Denial-of-service attacks, packet flooding, or participation in botnets
• Unauthorized port scanning, vulnerability probing, or exploitation of third-party systems
• IP spoofing, BGP hijacking, or impersonating other networks or hosts
• Operating open proxies, open mail relays, or Tor exit nodes without prior written approval
• Traffic patterns that materially degrade shared network stability for other customers

Personal VPN endpoints (such as WireGuard) for legitimate private use are permitted. Game servers, development environments, and similar workloads are permitted when they comply with this AUP.

4. Email and messaging

Bulk or unsolicited email (spam), phishing, snowshoeing, and mailing-list abuse are prohibited. You may not use LayerOne IP space to send email in violation of the CAN-SPAM Act or applicable anti-spam laws.

Outbound SMTP on port 25 may be restricted by default. If you need to send legitimate transactional email, use reputable third-party mail services and configure authentication (SPF, DKIM, DMARC) appropriately. High-volume mail campaigns require prior written approval.

5. Security and malware

You may not host, distribute, or command malware, ransomware, exploit kits, credential-stuffing infrastructure, or unauthorized remote-access tools. Compromised instances must be remediated promptly when notified.

You must not attempt to bypass platform security controls, access other customers' instances, or probe LayerOne management systems without authorization.

6. Content and copyright

You may not host content that infringes intellectual property rights, violates privacy rights, or is illegal (including child sexual abuse material, which will be reported to authorities).

LayerOne responds to valid copyright notices under the Digital Millennium Copyright Act ("DMCA"). To submit a DMCA notice or counter-notice, email support@layeronecloud.com with the subject line "DMCA Notice" and include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material and sufficient information to locate it (IP address, URL, account identifier)
• Your contact information and a statement of good-faith belief
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act
• Your physical or electronic signature

We maintain a policy of terminating repeat infringers in appropriate circumstances.

7. Resource fairness

VPS plans are designed for general-purpose workloads. Sustained CPU, disk I/O, or network usage that impacts neighboring virtual machines may require plan upgrades, workload changes, or throttling.

Cryptocurrency mining, blockchain validation, and similar compute-intensive workloads are prohibited unless you have prior written approval and a plan suited to the workload.

Fair-use bandwidth applies to the account transfer pool: 2 TB included per account each UTC calendar month, plus up to 500 GB for each server, earned in proportion to time provisioned that month and shared across every server. Burst usage beyond the earned pool may bill from account credit at published overage rates, or you can add Extra Bandwidth blocks in advance. See our pricing page.

8. Prohibited high-risk uses

Without prior written approval, you may not use the Services for:

• Operating public Tor exit nodes or large-scale anonymization relays
• High-volume bulk email or newsletter delivery
• Cryptocurrency mining or proof-of-work farms
• Reselling or sublicensing raw infrastructure in competition with LayerOne
• Credential harvesting, carding, or fraud operations

9. Investigation and suspension

We may monitor aggregate network health and investigate abuse reports. We do not routinely inspect customer VM contents except as needed for abuse response, security incidents, legal compliance, or with your consent.

Suspended services remain your responsibility for outstanding billing until terminated. AUP violations do not entitle you to a refund of prepaid fees or account credit; see our Terms of Service.

10. Reporting abuse

Report suspected abuse to support@layeronecloud.com with relevant timestamps, source/destination IPs, logs, and URLs. For urgent network attacks, include "Urgent Abuse" in the subject line.

11. Changes to this AUP

We may update this AUP by posting a revised version on our website. Continued use of the Services after the effective date constitutes acceptance.